Patients can cancel and reschedule appointments two ways
1) In every Appointment Confirmation email sent to patients after an appointment is booked, there's a link the patient can follow to cancel or reschedule the appointment. This link is only present if the appointment is more than 1 hour away. If they decide to cancel it, they can schedule another one after they cancel it on the same page.
2) If a patient chooses to register for a Full Slate account, they can log into their account and view all past and upcoming appointments. They can also cancel any of the upcoming appointments and easily schedule a new one.
New Patients
If you've never seen a chiropractor before, your first visit can feel a bit daunting. Here's an overview of what to expect during your initial appointment.
Physical Examination
Following your meeting with Dr. Smith, you will have a physical exam related to your primary complaint. You may be asked to perform a variety of simple exercises or activities to help the doctor learn more about your balance, posture, gait, range of motion, and muscle strength and tone. He may also use his hands to gently examine the alignment of your spine as well as other structures of your body. In some cases, you may be referred for additional testing procedures that can help the doctor develop a clearer understanding of your condition.
Diagnosis
After Dr. Smith has thoroughly reviewed your medical history, exam, and any test results, he will discuss his findings with you and recommend a basic path for treatment. If he determines chiropractic care is not the right choice for your needs, you will be referred to a qualified specialist in the Kings Beach, North Lake Tahoe, Truckee, or Incline Village area.
Insurance
We do not bill insurance. We are considered out of network with all providers, we do not guarantee payment by any insurance companies.
Medicare does not cover initial (new patient) or follow up examinations. You are responsible financially for all services rendered.
Since we do not have any contracts with insurance companies, we are considered out-of-network.
You are responsible financially for all services rendered.
We have strived to keep our value high and our costs as low as possible.
By not being limited by rules of insurance companies we have more flexibility in your treatment.
Appointments by Phone are available for those who do not have online ability.
Dr. Smith will return calls for scheduling during office hours and when not working on patients.
Thank you.